What is the order process?

The order process is split into three stages. You will receive an email update once each stage is completed.

Stage 1 - Order Pending
We are checking your order details (delivery address, products ordered & shipping cost) to confirm that they are correct and that all of the products are available in your area.

Stage 2 - Order Processed
Your products are being packed and shipped.

Stage 3 - Order Shipped
Your shipment has been dispatched and your tracking number has been supplied (if available).

Each stage in this process can take up to 24 hours so please be patient.


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